Frequently asked questions about the Body Cream
Topics
Product & PropertiesApplication & RoutineSuitability & CompatibilityOrdering & ServiceProduct & Properties
What sets Bionera® Body Cream apart from conventional body creams?
The Bionera® Body Cream is a rich system care that goes far beyond simple moisture. It combines several care benefits in one formula:
• Suppleness & smoothness: Retinol and MossElixir™ care for the skin intensively – for a visibly smoother, suppler-looking complexion.
• Intense moisture: A 5-fold ceramide complex combined with cholesterol supports the skin's natural barrier and helps retain moisture in the skin.
• Cared-for complexion: Niacinamide and vitamin C provide a more even, fresher appearance, while gentle lactic acid keeps the skin supple. The result is an even, cared-for glow and velvety-soft skin without a sticky feel.
Is the Body Cream vegan?
Yes, all Bionera® products are vegan. In addition, in our skincare we deliberately avoid parabens, silicones and mineral oils. What's inside is just as important to us as what we leave out.
Does the body cream contain sun protection factor (SPF)?
No, the body cream does not contain sun protection factor. For optimal protection against UV-induced ageing, we recommend applying a separate sunscreen product when out in the sun, once the body cream has been fully absorbed.
How nourishing is the Body Cream and how does it feel on the skin?
Bionera® Body Cream offers intensive deep nourishment that combines the best of nature and science: precious argan and sweet almond oils leave the skin velvety soft in an instant, whilst a 5-fold ceramide complex helps skin feel supple and comfortable for hours.
The texture is deliberately rich, yet absorbs completely without leaving any residue or a heavy or greasy feeling. What remains is visibly smoother, plumper-looking skin with a silky finish.
How long do the products last after opening?
Unopened, our skincare products keep for at least 30 months, and for 6 months after opening; the decisive guide is the PAO symbol (“6M”) on the packaging. Our gummies carry a best-before date, which is usually one to two years after purchase.
Application & Routine
How should the Body Cream be used?
The Body Cream is ideal for daily skincare and can be used in the morning and/or evening. For best results, we recommend massaging it into skin that is still slightly damp, immediately after showering or bathing. The texture absorbs quickly, so you can get dressed straight away after application.
Please note: The formula is specifically tailored to the needs of the skin on the body and is not intended for use on the face.
When will the first results be visible?
The first effects are often noticeable immediately after application: the skin feels nourished, supple and deeply moisturised.
Visible changes in the skin’s appearance usually develop with regular use over several days to weeks, depending on the individual’s skin condition. A consistent daily skincare routine helps the skin maintain its natural balance and a smoother feel in the long term.
Suitability & Compatibility
Who is the Body Cream suitable for?
The Bionera® Body Cream is designed for all skin types. In addition to intense moisture, its complex of five skin-identical ceramides helps skin feel supple and comfortable. This care is complemented by selected ingredients such as niacinamide, vitamins A, C and E and our MossElixir™, along with skin-soothing provitamin B5. Particularly demanding, dry or tension-prone skin benefits from this combination.
Does the body cream contain fragrances?
For a holistic skincare experience, the Body Cream features the characteristic Bionera® Signature fragrance. Great care is taken to ensure the highest quality and a harmonious blend: fresh accents of green notes and mint meet a base of fine woods.
If you have sensitive skin or known fragrance allergies, we recommend checking the full list of ingredients beforehand.
What should I do if my skin reacts?
Although our products are designed to be well-tolerated, we recommend testing the Body Cream on a small area of skin before applying it over a larger area for the first time. If any irritation occurs, please refrain from further use. In this case, our customer service team will be happy to help you find a solution or offer advice.
Ordering & Service
How does the 60-day money-back guarantee work?
We offer a 60-day money-back guarantee: you can return our products within the first 60 days of receipt and receive a full refund without having to give a reason for the return. This is our own promise on top of your statutory rights — including your 14-day right to cancel.
What are the delivery times and costs?
Every order is sent by tracked delivery and arrives anywhere in the UK within 5–7 working days. Delivery and returns are free of charge.
What payment methods are available?
We accept cards (all major networks: Mastercard, Visa, American Express and others), PayPal and Klarna.

